Job Description:

Event Managers (EM) assigned to the Government and Community Services Division (GCSD) will be responsible for all aspects of their project assignment. The areas of responsibility include: staffing, administrative requirements and reports, clinical supplies and equipment, operation of mobile dental practice (MDP)/vehicle, project coordination with clients, quality assurance of services, team meetings and after action reports. EM will be available one day prior to each project event.

Qualifications:

• Ability to learn dental software such as Denclass, Dentrix, Apteryx, Dimaxis Pro, Vixwin Pro and others
• Computer literate; knowledgeable in Word, Excel. Networking experience a plus
• Supervisory and management experience
• College Degree preferred.
• Ability to communicate effectively with subordinates, peers, and superiors, including Military Officers
• Ability to occasionally and safely lift items up to 50 pounds maximum
• Must have a current driver's license
• Travel approximately 75% of the time

Staffing:

• EM will ensure that all team members are contacted initially to confirm their participation as well as one day prior to the event
• EM will confirm that each member receives their travel information and project information
• EM will arrange team meeting each morning and at the end of the day of the project
• Ensure all Onsite staff are trained in appropriate work area ( portable dental equipment or MDP)
• EM will assign Onsite dental team to specific work areas prior to the event

Administrative Requirements:

EM will contact the corporate office regarding administrative requirements and military/community point of contact (POC) information.

• Understands all the services that will be delivered during the project
• Ensure that all documentation templates and reporting forms are loaded in the PM laptop
• Trained and familiar with Denclass, Dentrix, Apteryx, Dimaxis Pro, Vixwin Pro software, as well as other dental software programs.
• Ability to instruct others in the basic operation dental software and equipment.
• Provide POC with a written status report of exams/treatments at the end of each day.
• Provide copies of x-rays and rosters as necessary.

Administrative Requirements Continued:

• Provide final reports of project to on-site POC and corporate office no later than one day post-event
• Provide corporate office administrative supervisor with any changes regarding the project

Clinical Supplies and Equipment:

• Ensures the shipment of supplies and equipment arrive at project site
• Ensures enough supplies are on hand to provide services
• Ensures all dental equipment is fully operational.
• Checks all laptops, sensors, printer and copier are in working order.
• Responsible for sending equipment and supplies back to the corporate office at the end of the project

Mobile Dental Practice:

• Trained to troubleshoot MDP operations
• Responsible for completing MDP checklist at the beginning and end of each project
• At the end of each project, ensure all equipment is properly tied down for transport

Coordination with Clients:

• Makes contact with military/community POC as soon as you receive assignment
• Makes contact with military/community POC day prior to the event
• Coordinates with POC on the exact location where the services will be delivered (armory or parking area for MDP)
• Ensure the number of Soldiers/Participants is still current and the type of services that will be rendered
• Identify any changes in the project with the POC
• Meet with POC at least 3 times each day and provide a status report of the project (at the beginning of each day, mid day hour and at the end of each day)
• Assist POC with the coordination of follow up dental appointments if necessary

Quality Assurance of Services:

• Ensure all 603's and Health History forms are completed properly.
• Ensure x-rays are of a high quality and acceptable to others.
• Ensure all x-rays are downloaded and cross-checked against the rosters.
• Ensure all Denclass information is packaged and shipped within one business day to Denclass Data Entry.

After Action Reports (AAR):

• Conducts an after action meeting with all Onsite team members at the end of the project
• Facilitates an after action review of the entire project
• Provides a written after action report to corporate office the day after the event
• The AAR will include: positive items, negative items and any recommended changes to improve services